Deep insights made simple
Ask the right customers the right questions at the right time
FeedbackStream automates your customer interviews with AI, helping you dig deeper than a survey in much less time than 1:1 interviews.
Stop speaking to customers one at a time. There is a smarter way.
Interviews with
FeedbackStream
Create your AI interview agent (8 minutes)
Invite all your customers
Let your AI agent do the interviews for you
Get sent insights straight to your inbox
Interviews one at a time
Endless back and forth to pick a date
No shows
Hours of prep followed by hours of interviews
Speaking to a small subset of users
How FeedbackStream works
Get setup in 8 minutes and start collecting interviews straight away
- Create your AI customer interview agents
Build unlimited agents for different products, scenarios or customer types. Provide the questions you want answered and set the goal for the interview.
- Send customers to your interview link
Send it to customers via email or SMS or add the link directly to your website. Consumers can then start the interview at their own convenience.
- Review the interview
Get notified when a consumer responds and then view the summary, insights and full transcript.
Built For B2C Brands
Discover what keeps users engaged (or makes them churn)
Understand why shoppers abandon carts
Get feedback on your content
Improve courses based on real learner feedback
Get real-world feedback on product quality and usability
Optimize product launches with real customer insights
Uncover the insights analytics can't provide
Capture feedback in the moment and turn it into actionable insights. With the FeedbackStream AI-powered customer interviews, you will:
- Collect in-depth interviews at scale
Interview hundreds of customers simultaneously whilst still creating meaningful conversations.
- Unlock honest, unbiased feedback
Customers open up to AI interviewers as they become less afraid to speak their mind.
- Instantly turn interviews into insights
Compiled feedback is reviewed and ready to share, allowing everyone on your team to dive into the conversations and insights.
Frequently Asked Questions
- How does FeedbackStream differ from traditional surveys?
- Do I need a credit card to start using FeedbackStream?
- How does FeedbackStream keep customer data secure and private?
- How does FeedbackStream compare to a human interview?
- What if I go over my plan’s credit limit?
- Can I share the interviews and feedback with my team?