AI Customer Interviews For Media (TV & Radio)

Automate audience interviews with AI and get the insights you need to refine your content. More in-depth than ratings, yet less time-consuming than focus groups - designed to understand viewer and listener preferences.

Uncover the audience insights ratings can't provide

📢
Ad Effectiveness Insights
Assess audience reactions to advertisements aired on your channels, improving advertiser value and campaign effectiveness.

💡
Content Development Ideas
Tap into viewer or listener suggestions to inspire fresh, audience-approved content and programming ideas.

📺
Audience Reaction Capture
Instantly understand how audiences feel about your programming, segments, or hosts through engaging, conversational interviews.

⏯️
On-Demand Audience Interviews
Conduct AI-powered interviews anytime to gain immediate, timely reactions following broadcasts or special events.

Stop speaking to customers one at a time. There is a smarter way.

Interviews with
FeedbackStream
Create your AI interview agent (8 minutes)
Invite all your customers
Let your AI agent do the interviews for you
Get sent insights straight to your inbox

Interviews one at a time
Endless back and forth to pick a date
No shows
Hours of prep followed by hours of interviews
Speaking to a small subset of users

"Before our last sprint we sent out a FeedbackStream link to a collection of customers and the insights we got completely changed what we built. Highly recommend."

Tom M
Chop Chop Studio

How FeedbackStream works

Get setup in 8 minutes and start collecting interviews straight away

  1. Create your AI customer interview agents
    Build unlimited agents for different products, scenarios or customer types. Provide the questions you want answered and set the goal for the interview.

  2. Send customers to your interview link
    Send it to customers via email or SMS or add the link directly to your website. Consumers can then start the interview at their own convenience.

  3. Review the interview
    Get notified when a consumer responds and then view the summary, insights and full transcript.

Frequently Asked Questions

  • How does FeedbackStream differ from traditional surveys?
  • Do I need a credit card to start using FeedbackStream?
  • How does FeedbackStream keep customer data secure and private?
  • How does FeedbackStream compare to a human interview?
  • What if I go over my plan’s credit limit?
  • Can I share the interviews and feedback with my team?

Produce Content Audiences Can't Miss

Turn audience interviews into engaging insights to take your programming to the next level

Get Started FreeTry Demo

No credit card needed. Unlimited time on free plan.