# AI Customer Interviews For Fashion & Retail

Automate shopper interviews with AI and get the insights you need to perfect your merchandise mix. More in-depth than point-of-sale data, yet less time-consuming than in-store interviews - crafted to understand style preferences and buying habits.

### Uncover the style insights sales figures can't provide

🛍️

**Store Experience Insights**  
Get candid feedback on in-store or online shopping experiences, helping you optimize customer satisfaction and conversions.

👗  
**Style Sentiment Analysis**  
Understand what customers truly think about your latest collections, including detailed sentiment around fit, design, and comfort.

📈  
**Trends and Preferences**  
Quickly uncover evolving consumer tastes, helping you stay ahead of trends and stock what customers genuinely want.

↩️  
**Return Reduction Interviews**  
Identify the reasons behind frequent returns by engaging customers in conversations post-purchase.

## Stop speaking to customers one at a time. There is a smarter way.

Interviews with  
FeedbackStream

Create your AI interview agent (8 minutes)

- Invite all your customers
- Let your AI agent do the interviews for you
- Get sent insights straight to your inbox

Interviews one at a time  
- Endless back and forth to pick a date  
- No shows  
- Hours of prep followed by hours of interviews  
- Speaking to a small subset of users

"Before our last sprint we sent out a FeedbackStream link to a collection of customers and the insights we got completely changed what we built. Highly recommend."

Tom M  
Chop Chop Studio

### How FeedbackStream works

Get setup in 8 minutes and start collecting interviews straight away

1. **Create your AI customer interview agents**  
Build unlimited agents for different products, scenarios or customer types. Provide the questions you want answered and set the goal for the interview.

2. **Send customers to your interview link**  
Send it to customers via email or SMS or add the link directly to your website. Consumers can then start the interview at their own convenience.

3. **Review the interview**  
Get notified when a consumer responds and then view the summary, insights and full transcript.

### Frequently Asked Questions

- How does FeedbackStream differ from traditional surveys?
- Do I need a credit card to start using FeedbackStream?
- How does FeedbackStream keep customer data secure and private?
- How does FeedbackStream compare to a human interview?
- What if I go over my plan’s credit limit?
- Can I share the interviews and feedback with my team?

## Design Collections Shoppers Desire

Turn consumer interviews into trend-setting insights to take your collections to the next level.